KZ loho web

Return & Refund Policy

1. No Refund Policy

  • KZFashions does not offer refunds for any products once purchased. Please make sure to review your order carefully before completing your purchase.

2. Replacement Policy

  • If you receive a product that is defective, damaged, or incorrect, you may request a replacement within 7 days of receiving your order. Replacements are provided only for valid concerns.
  • To request a replacement, please contact our customer service team at [Your Contact Information] with your order details and a description of the issue. We may require photographic evidence of the defect or damage.
  • Once your replacement request is approved, we will arrange for the return of the defective item and the shipment of a replacement product.

3. Conditions for Replacement

  • The product must be unused, in its original packaging, and in the same condition as received to be eligible for replacement.
  • Replacement requests that do not meet these conditions may be refused.